First make Trump Hotels up to standard
Latitude – set the scene: 7/10
Located slightly outside SoHo, however it is still quite convenient to most shops and restaurants in the area as everything is a few blocks away and still within walking distance.
Style and ambiance: 5/10
The posh skyscraper has a distinctive outlook to it. One really liked the sense of space that the lobby had to offer although it was lacking a bit of charm and exitment to it. In gerneral throughout the hotel one wouldn’t say that it had a particular theme or design to it. It has a very early 2000s look to it.
Unfortunatly the staff in the hotel weren’t friendly at all. The hotel lacsk any form of communication standards and the staff prefer to immediately direct to another department rather than deal with the request for you. Furthermore, one must emphasise that the staff in the breakfast dining room were terrible, as the waiter literally had no idea about anything of the restaurant and any request that one had, he would immediatly have to seek guidance. In addition, the restaurant manager was rather pretentious and lacking any form of customer relation skills.
Where the magic happens – Rooms / Suites: 6/10
One would say that the room is in need of refurbishments. It lacks most basic amenities for the modern traveller. Similarly the in-room pillow menu needs updating as most were not available. Although everything is two thousand and late yet the view of the room is still pretty specular, the bath was definitely very pampering with the stunning view.
Impressive breakfast, but again many teas not available.
Is it worth the money?: 4/10
Unfortunatly the hotel is currently not worth what they are charging for. It is slowly dying and needs a new fresh look in order to keep up with the competition. Furthermore staff really let this place down.
Despite of all the disappoints. A tip from the editor, if one must stay in Trump Hotels remember make the reservation with your centurion as breakfast will be included and the 4th night will then be complimentary.