Worth the money but a few important tweaks still needed
Latitude – set the scene: 7/10
This swanky W hotel is ideally situated in the bustling city centre of Boston. With walking distance to most major sites of interest. The tall glass facade gives makes the hotel a unique point in the city.
Style and ambiance: 9/10
One must say that both the style and ambiance of this hotel is truly representative of the playful vibe of W Hotel’s. The lobby bar was always bustling with music and cocktails flowing until dawn. A nice touch was that one could easily connect to the in room bluetooth speaker which is often a rarity in hotels these days. As a final remark, the entire front office department was very welcoming, adding a lot of value to the overall guest experience.
One must mention, the water machine in the gym is truly amazing with different flavours of still/sparking water to choose from. One is obsessed with the peach and cucumber flavour.
One would say whilst the front office service stood out, in general is was average as they were quite friendly, however they didn’t feel genuine or approachable.
Where the magic happens – Rooms / Suites: 6/10
One stayed in the Corner Suite. Adequate in size, overlooking a commercial building across the street. Personal preference, the non one-way window made one feel very uncomfortable. Not to mention, the design of the suite is quite strange as it has a tiny pathway from the door to the bedroom. Furthermore, the manual curtain was not very convenient as some part of it was hard to reach hence some leakage of light while sleeping.
Is it worth the money?: 5/10
I would say so. However, a few tweaks to the services and facilities are needed, one is sure that the hotel could possible score much higher in all categories.
Very good location, but one must say the residences are way better than the hotel in terms of service, interior designs and privacy.